Theresa and I run the gamut in this conversation, from her many experiences as a nurse to her sudden role as a breast cancer patient. Her book — Healing: When a Nurse Becomes a Patient — forms the basis of our wide-ranging conversation. We cover her experience plus compassion, empathy, overwhelm, our for-profit medical system, and the varied challenges/obstacles/mazes that patients face. This discussion touches all of us at some point, because we all interface with the medical world. And how to do it in the best way possible, for everyone involved in patient care?